Return and refund policy

At awrgyzef.shop, customer satisfaction is important to us. If your purchase does not meet your expectations, you may submit a return request according to the guidelines below.

Return Eligibility

Returns are accepted within 30 days from the delivery date.

To qualify:

• The product must remain unused and in its original condition.
• Original packaging, accessories, labels, and documentation should be included.
• Proof of purchase or order confirmation is required.

Products that have been damaged due to misuse, improper storage, unauthorized repairs, or missing parts may not qualify for a refund.

Return Procedure

Please contact our customer support team before returning any merchandise.

Email: info@awrgyzef.shop

Please provide:

• Order number
• Product name
• Reason for the return
• Photos if the item arrived damaged, defective, or incorrect

Once your request has been approved, return instructions will be provided.

Return Inspection

Every returned product will be inspected after arrival to verify its condition before refund approval.

Refunds

Approved refunds are generally processed within 5–10 business days after inspection.

Refunds will be issued using the original payment method whenever possible.

Return Exceptions

Items returned outside the return period or failing to meet the above requirements may not be accepted.